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Gear Question

I just returned a pair of POW Royal Mitts...

Posted on

I just returned a pair of POW Royal Mitts that showed up with glue inside one that stuck the lining together until I pulled it apart (leaving a dab of cold/hard glue in the palm area. Both thumbs were also messed up with the linings being somehow stuck together and creased making the thumb areas tight and uncomfortable.

My question is... "are these GTX Mitts any higher quality, or are they just slapped together in some third-world shack like the Royals?"

I had to pay my own return shipping on the Royals and am unwilling to make online purchases without assurances that the products are either free of defects, or are at least returnable (including return shipping).

Responded on

Give our Gearheads a call or chat in if you get a defective item. They will help you out with return shipping and getting another pair out as soon as possible. Paying your own return shipping is standard procedure for most returns, but in this case we'd be happy to do more to help you get the gloves you need.

That being, said, these are my favorite gloves I've ever had. The leather is durable and grippy so you can confidently hold things on the chair, and Gore-tex keeps my fingers dry all day.