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Gear Question

ive heard some pretty bad reviews about...

Posted on

ive heard some pretty bad reviews about backcountry.com. is it actually reliable or should i just go somewhere else

Responded on

I order from BC often and receive my orders super fast. granted I live in salt lake city, close to the warehouse. Just curious, what kinds of bad reviews are you hearing?

Responded on

I've ordered a few times. The shipments come super quick to Seattle, WA. They have 100% guarantee on all their stuff, even after you use it and find out you don't like it or want an exchange. The chat is really helpful in finding the right gear. It's like an online REI.

Responded on

I have ordered a TON of stuff from backcountry and have never been disappointed. The orders come quick and are never beat up due to excellent packaging. This year I ordered a brand new snowboard and bindings from backcountry. I would never ever, never in a million years, ever, never! order a snowboard full price that I could buy in town, online, if I thought it would get dicked up or wouldn't come right away. oh yeah- I live in Minnesota

Responded on

backcountry has never disappointed me. great service and fast shipping