Got the Customs to replace my old ride bindings and was really excited. They worked well for a month or so but I started noticing the toe strap slipping on them whenever I would butter, carve, or just ride a little harder. Now I am always worried that its going to slip off while I am riding and lose all control. I went to a Burton booth they had at Northstar and they replaced the ratchet thinking it would fix it. Sure enough it still slips and I am now looking for new bindings. I thought the teeth on the strap might have been worn down for some reason but they obviously are not because they are brand new. Overall the bindings are good when they work, but you cant ride like you want if your worried about your foot falling out.