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Gear Review

1 5

Great shades AWFUL customer service

So I was looking for shades that were cheap but still stylish. Found these and saw the rasta ones are described as having the red chrome lens but the picture shows a standard black lens. I figure that it can't hurt to ask so I go on the live chat and talk to Nate Blouin who tells me that the glasses are in the warehouse but he will send me an email once he finds out. This is excellent customer service! So I get the email and he informs me that the lenses are in fact red chrome as listed and not black as pictured. Perfect! To most people who frequent this site it is understood that style is important in skate/ski/surf/every gd culture so if I wanted the red chrome lens and not the lame black one that will totally affect my purchase. I buy them, and guess what? Black lenses! WTF mate, seriously. I then send Nate an email back describing my displeasure with this as if I want to return them I will have to pay shipping. No reply. Don't know if he thought that once I got them I wouldn't take the time or money to do it but I am going to return them and NEVER buy from DF again! Lies, seriously.

Great shades AWFUL customer service