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Gear Review

1 5

Misleading image

I ordered the heather grey because the image shows a hat that has a different shape then the other colors. That was misleading because the hat I got was shaped like the other colors. I am very disappointed and feel mislead on the heather grey. If you buy it, realize its going to be shaped like the other ones and not how the images shows.

Responded on

Hey there,

So sorry to hear our photo didn't accurately depict the beanie you received. You can definitely return it for a refund under our awesome return policy:

Unlimited Return Policy: we guarantee complete satisfaction and an unlimited lifetime warranty. If at any time -- now, next month, in 30 years -- you're not 100% satisfied, send your gear back for a full refund. No questions asked.

Also, if you give our customer service reps a call at 1-877-364-3865 or click the Live Chat button in the upper right hand corner, they can hook you up with a free UPS return label for this item since it was our bad.