Up to 20% Off Select Spring '14 Apparel

Live Chat or 1.877.364.3865

0

Gear Review

2 5

what a let down

I've had a few pairs of these, last years i loved the bases but i'd chew threw ladder straps every day, sometimes just buckling up loosely in the lift line they would chew.( the previous pair would last a few weeks, then need to be replaced). I contacted ride and they said they have never heard of this problem before.

well long story short, i exchanged emails with them all winter. they questioned my snowboard knowledge constantly( riding 24 years), asking if i knew how to downsize my boot( 14s riding in 12s). they sent me a bunch of replacement parts and finally admitted that i wasn't the only one having the problem. But just throwing inferior parts at it did not resolve the problem. I felt the ankle strap was too long, asked for a shorter one, said i was wrong.
went union, never looked back, never had an issue. what do you know the union straps lock in super tight, no chewing straps, and are shorter?!?!?!

Responded on

Had the same problem with ladders getting chewed up on my Capos last year. Also the the toe strap would walk up the ladder and the lock down lever was staying locked down. Meaning the teeth on the ladders were not deep enough to hold the straps in place. Very poor design on ride's part