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I have ordered a TON of stuff from backcountry and have never been disappointed. The orders come quick and are never beat up due to excellent packaging. This year I ordered a brand new snowboard and bindings from backcountry. I would never ever, never in a million years, ever, never! order a snowboard full price that I could buy in town, online, if I thought it would get dicked up or wouldn't come right away. oh yeah- I live in Minnesota