The jacket is really cute and I love the fur hood, but the first time I wore it the zipper pull broke off.. . and it won't zip down without the pull attached to the zipper. I was stuck with the zipper all the way up and had to pull the jacket off over my head! Burton was really nice about it but I would have to pay for shipping to get the zipper pull fixed by them and it would take a while. Since buying this I heard from others that the zipper was really cheap. Still cute, but very frustrating.