Well, I've gotta give it to them. Dakine has nailed it with this pack. I was worried it wouldn't work for me because I work at the hospitals and I wanted it to look professional enough that I could use daily at work. No problem. I've had it for 2 weeks and have already gotten multiple compliments on it and am stoked at how comfortable it is. I'm a bigger guy, 6'4 and I hate the 25-30L packs that make me look I'm carrying my daughter backpack to grade school. It's tall enough that it will hold everything from my laptop, notebooks, ipad, and presentation folder. It's wide enough to cover whatever size I'm in for without looking small on my back. Plus the load compression straps on a work backpack are AWESOME.
I would recommend that bc.com upgrades their description to an accurate 25L not 23.