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2 5

I bought these headphones a little over a year ago. I liked them a lot and I thought the sound quality was pretty decent. However, about 2 months ago, the audio in the right earphone stopped working. I was getting no sound at all from that side. I haven't used them that much or abused them in anyway so I was surprised that they would stop working. Unfortunately this problem happened a couple months outside the 1 year warranty. I sent Aerial7 an e-mail regarding the issue to see if they could be replaced. I have not heard from them at all. I ended up sending three e-mails to their warranty service but still no reply from them. Overall their customer service sucks and I can't recommend these headphones. Maybe I was just unlucky but I'm not too happy and the quality is not great to be honest. FYI, I didn't buy these headphones from Dogfunk but from another website since I've been living in Australia and the shipping rates are bit overpriced on Dogfunk for shipping things here.