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Unanswered Question

ok this might be a silly question, but i just want to make sure before i go through the trouble of returning it...when i received my watch in the mail, it wasnt ticking or anything. i turned the knob counter-clockwise, raising it, and tried pushing down on it and everything...the face has yet to move at all. SILLY QUESTION TIME: is my watch broken? pretty sure it is, but again, i'd like to make sure i'm not just missing something before i send it back and have to wait for the new one to arrive...cuz i REALLY REALLY like this watch.

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