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5 5

I'm a big fan of EMU brand boots - I think they have a better fit (more support) than UGG - so that said, of course I had to have the mini. These go just above the ankle, which is great for Spring/Fall - when it is too warm for the lo or hi style (I hate sweaty calves!) Also, for those wondering, I am a size 7.5 and buy a 7 because the wool starts to pack and it loosens up (for me the 8 is too large after wearing for a while - I also wear socks with my boots - so maybe that causes it to pack more?)

The first pair of these I received actually sprung a hole (for some reason the wool was missing and worn down near my big toe on the inside) and that seemed to have weakened the outside (which was a little discolored from the start) till it actually ripped after wearing a few times (FYI - I have NEVER had any other EMU boots rip, it was a total fluke). But I was bummed because I had them nearly a year (bought them in the beginning of the summer) and only started wearing them recently (we had a mild winter). I decided I would check on Backcountry's site to see if there was a one year warranty - and was totally shocked (and thrilled) to find out that Backcountry takes returns ANYTIME for ANY REASON.

They gave me return shipping labels (didn't cost me a penny) and mailed me a brand new pair (free shipping on that too!!!) And for the record, the new boots are PERFECT.

They have a lifelong loyal customer with me. I've bookmarked this site and it is the only place I will buy boots. I feel really comfortable knowing that if I get a defective product this vendor will stand by their goods and exchange it without charging me stocking/return fees or making me foot the shipping bills. Also, the return process was totally simple and painless.


5 5

I found a pair of EMU slippers at a DSW and they were so comfy, I bought them...then ended up wearing them outside for most of the winter.

They held up so well that I just *HAD* to find the real boots...I bought these in chocolate from Backcountry two months ago and I have been so impressed. They shipped quickly and are more comfortable than I could have dreamed. Truth be told, I came back to this web site not to write a review - but to look for more EMU deals!

I wear a 7.5-8 but decided to take a chance with a 7, mainly because the slippers (which are a size 8) have stretched out a lot and I was worried that might happen with the boots. At first they seemed a little too tight and the molded bottom was somewhat uncomfortable, but it adjusted to my feet quickly and within a day or two became my favorite pair of shoes.

The only downside is if you wear white socks, some of the coloring seems to dye them brownish. Some of the fur has come out in little clumps, but I think this is probably normal and has not changed the look of the boot.