I bought this boot based on the fact that it was 1. the best selling snow boarding boot in the world, and 2. I have read multiple great reviews. I'm here to tell you my experience was less than great. The boot fits well and provides plenty of support but when it comes to durability.......this boot fails hard. I purchased my boots around the first week of March and by second week of April they suffered a critical failure and ruined my last day on the slopes in Mammoth. Totally sucked! The lace system supports that are sewn into the lower zone of the boot literally busted through the stitching while tightening, leaving the lower zone of my boot incapable of being tightened. I ATTACHED A PICTURE OF THE DAMAGE. Besides this failure, the tightening system needs frequent tightening throughout the day - more than I enjoyed fussing with. My recommendation is to bypass this system and this boot for a BOA coil system or just a standard lace up boot.
All that said, BackCountry has been amazing! I processed the return immediately upon getting home. I printed my label, sent the boots off, and BackCountry gave me an insane deal to Next Day Air a replacement! BackCountry gets 5+ STARS from me!