It's time to Jam.
Share your thoughts
if the strap is broken where can we bring...
if the strap is broken where can we bring it for repair..or can it be repair..i have one and the strap is broken what can i do?
You can return it to Backcountry if you want your money back or a replacement.
Alternatively, I have had a lot of luck with local watch stores, often found in shopping malls. They usually have at least one employee who can repair watches, and the prices are not outrageous. Best of luck!
- Familiarity: I've used it several times
I made the purchase for my girlfriend. She loves the watch and its holding up to a lot of outdoor photo shoots. Very rugged and stylish.
Once I removed the links this watch fit perfectly! So classic and cute.
How do you get this watch to fit on your...
How do you get this watch to fit on your wrist?
You have to remove links.
I love the look of this watch, but the clasp is really hard to use. It took me forever to even figure out that it even had a clasp and how to use it.
Looks great and most assume the cost was much higher then I paid.
My wife's Roxy Jam watch polycarbonate...
My wife's Roxy Jam watch polycarbonate frame is cracked and I want to return it . Do I return it to you ? Or does it go back to the manufacturer ?
You can either return it to us for a full refund or replacement (if we have one and you want it) or if you feel it is a warranty issue you can hit up Roxy to see if they can repair/replace it.