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Delivery Promise

Dogfunk.com now guarantees delivery dates for most products when customers select either next-day or two-day shipping methods. If delivery or attempted delivery doesn’t happen on that date, then we haven’t fulfilled our promise and we’ll refund the associated shipping charges.

The order must be placed before the deadline listed for the associated shipping method, and all items in the cart must be eligible for Delivery Promise. Items not eligible for the delivery promise include:

  • Freight items (e.g. surf boards, cargo boxes, & car racks)
  • ORM-D
  • HAZMAT
  • Items available for pre-order or backorder

Canceling items, combining orders, or changing your shipping address or shipping method after you place your order might void its eligibility for Delivery Promise.

Lastly, our Delivery Promise only applies to shipments within the United States (including Alaska, Hawaii, and U.S. Territories, but not P.O. boxes or APO, DPO, or FPO addresses).

Our Delivery Promise Policy