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Whether you take the Suunto XLander Watch into the mountains or into the office, it'll serve you well.

The Suunto XLander Watch combines all the features of a watch with a bit more pizzaz— an altimeter, barometer, electronic compass, and a complete calendar clock, all housed in a high-tech, stylish aluminum casing. Use the altimeter to track your ascent as you tackle that burly hike. The barometer clues you in to changing weather conditions and the electronic compass keeps you on track. Always remember your significant other's birthday as the complete calendar clock keeps you up to date. Suunto equipped the XLander with a mineral crystal glass face and a carbon fiber back to ensure maximum durability.

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2 5

Decent watch, terrible customer service!

  • Familiarity: I've put it through the wringer

I bought this watch and was excited as it was just what I was looking for, or so I thought. After 1 year, I had to replace a band, which I ended up having to do each year. The "water-resistant" leather really isn't very water resistant.

After about 2 years, I kept having the plastic bezel pop off. After about a year of this, it popped off when I wasn't looking and I lost it as well as one of the plastic accent pieces that the bezel holds in place. That should be an easy fix, right? Just contact Suunto and they can send me the 2 parts and it should be less than $20 or so. Wrong. Suunto would not send me these pieces - I had to send them my watch. When they got it, they would not just replace the missing pieces, they would only do that if they polished the face, cleaned it up, etc., at a cost of $90.

I had spent $300 on the watch, $30 a year for new band, and they wanted me to spend me, which I did not want to do. The bezel should not have fallen off on the first place, but the customer service was just terrible when something happened. I'd love to get another Suunto watch, but just could never buy from them again because of the terrible customer service. I've worked at high levels in the customer service industry for 30 years and have only rarely dealt with customer service like this.

Rating:
Watch - 3 stars
Customer Service - 1 star
Average - 2 stars

1 5

Designed in Sweden, made in China

  • Familiarity: I've used it several times

This watch was great while it lasted, but be warned, the bezel will fall off and SURPRISE it turns out that this is not covered under the warranty even if it happens after a few months.
Their image as a maker of high quality outdoor gear type stuff is all just a marketing ploy and has no real basis in their products or their support for their products. They are just big fashion accessories for people that want to look outdoorsy.

I snowboard, mountain bike, dive, windsurf, trek, surf, climb, camp, etc., so when it came time to get a new watch, Suunto was an obvious option. At $350 the X-Lander Military seemed it would be a ruggedly built watch and be able to stand up to that kind of use pretty well. Wrong.

I typically only used the watch when doing stuff outdoors b/c it is too bulky for regular daily wear, so I imagine it was used maybe 50-60 days in about one year. One day, while not doing anything too taxing (driving actually), the face bezel just falls off. I snap it back on and was thankful that it didn't come off and get lost. The next time it came off, it did get lost.

No problem, I assume that Suunto would have an adequate warranty and I assumed they would stand by their product. Wrong again. Suunto is NOT like that.

I called Suunto and was informed that the warranty DOES NOT COVER the face bezel falling off. Huh? The customer service rep informs me that these are connected when they leave the factory and therefore not covered b/c they are not supposed to come off (I responded with 'that much we can agree on, they should not come off). He then goes on to tell me that it will be at least $90 to send it to them to fix it. Again, huh? $90 for what would be about $7 (if that, they make them after all) in parts and ~30 minutes of labor? Are you kidding me? I can get a new one now for ~$200, but won't for obvious reasons. Now I just have an expensive, semi-functioning backup in the gear bag.

Thanks for nothing Suunto.

what are sings of low battery.

Posted on

what are sings of low battery.

Responded on

Hey Raymond,

The watch actually has a low battery indicator so before your watch powers down you should see an icon appear on your display that looks like a battery with only part of it shaded in.

I hope that kinda makes sense.

4 5

Foolish looks, great watch

  • Familiarity: I've put it through the wringer

My buddy gave me this watch after I discovered it was unloved in the bottom of his footlocker. I have owned vectors, cores, altimax, both Ambit 1 & 2 as well as I own a Spartan. I like the X-Lander better than the Vector as being in the military a metal case and crystal face is more durable than plastic. Both same guts, great products, but this one if my favorite. I have never had an issue with the strap, it was a pain to get off before airport security one time but I learned my lesson. I recommend this watch !

2 5

Watch was lost because of shi**y strap

Such a shame to make a nice watch and overlook a detail like a strong band and attachment. I had this watch for less than a year and was mountain biking in the French Alpes - hard uphill, checked my altitude at the top of the climb and then bombed back down to Chamonix. Went to check the time- no watch. That really sucked.

If you are marketing a product for rugged backcountry use, climbing, biking, skiing, etc make a complete product, don't stop 7/8 of the way to the finish line.

1 5

xlander strap

Mine has the neoprene strap, it fell off when I was canoeing down a river, i just managed to catch it before it fell into the water. the stitching had just dissolved.
Sunnto still have not come up with a better strap

I read a review that said the seconds...

Posted on

I read a review that said the seconds "hand" is tough to follow, that it doesn't show every second. I am a Wilderness EMT and so having a seconds hand that is easy to read for taking a pulse is essential. Can you tell me any more about this?

Responded on

If it were mission critical, I would be still using an analog watch. Digital watches are pretty useless when something happens to the battery, regardless of all the toys it has.

A well crafted wind up analog watch has no equal when in the wilderness

Responded on

Does your wind up analog have an altimeter in it? Still looking for an answer.

Responded on

Derek, I don't have an X-lander, just two Cores, but if the module is similar to the Core, the seconds indicator disappears after two to five minutes, except when the display is in seconds mode. The prevailing theory is battery life savings, but it would be nice if it would stay on. As a WFR, I get where you're coming from. The Pathfinder I have has the seconds indicator on all the time (PAW-1500T) but the altimeter accuracy is godawful. So I split wrist time between the Core and the Pathfinder, and occasionally the G-Shock Riseman.

I would recommend a Core over the X, the storm alarm and the greater accuracy from the altimeter lock make it a better tool, in my opinion.

Responded on

this generation of Suunto watches has an animated display of seconds sweeping around the very outside of the dial, and a digital readout of seconds (you choose to see either this or the date). The animated sweeping display is indeed a bit odd at first. It is accurate, but it is not exactly like a traditional sweeping second hand on an analog watch.

this generation of Suunto watches has an animated display of seconds sweeping around the very outside of the dial, and a digital readout of seconds (you choose to see either this or the date). The animated sweeping display is indeed a bit odd at first. It is accurate, but it is not exactly like a traditional sweeping second hand on an analog watch.

How thick is the case?

Posted on

How thick is the case?

I have the Suunto X-Lander since 2008 and...

Posted on

I have the Suunto X-Lander since 2008 and just ran out of battery.Do I need To replace battery and lid or can I replace only the battery?

5 5

awsome

Its a great watch with all the features needed to be in the outdoors!! easy to use! a bit big so if you don't like big watches, don't buy it. Backlight could be better but not a big problem. I've taken it to a couple of mountaineering trips and worked perfectly!

5 5

x-lander w/x-lander military straps

ok so like i said i bought my x-lander a few weeks ago. and it had the leather straps, and sucked... well last night i replaced the leather straps with the suunto x-lander military edition replacement straps... and i love it, it has reduced the weight of the watch tremedously... it looks just like the military edition just with the silver watch face.... it's pretty awsome...now you cant find the straps on the suunto website ;( but i found them on amazon for around 24.00 they came in the original suunto packaging and with extra pins. overall just with the new bands it increased its appearance and function...

Responded on

JR HOROLOGY GEEK#1, NEED SOME CRED ON X LANDER AND YACHTMEN WATCH, BOTH SEEM THR SAME EXCEPT FOR THE ADDITION OF THE ALTIMETER, WHICHI FELTH WAS A GOOD INPORT ON A NAUTICAL WATCH, WITH ADVENT OF, ICE BERGS AND ALL THAT STUFF.
MY NAME JOHNNYROBBERTS@AOL,COM, THANKS AGAIN!

3 5

vector vs. x-lander

so i just recently bought the x-lander about two weeks ago. overall im impressed with the wristtop computer and the functions. all and all it really isnt that much different from the vector funtionality wise... if you are however on the verge of buying a suunto vector or xlander i would go with the vector. for the simple reason that the xlanders straps suck... the leather one and the synthectic they suck period. now if you just love the xlander i recommend going with the military edition. simply because the straps are more durable. plain and simple overall i have no complaints about the actual watch itself. so if you cant decide which one to buy i cant help you there but if i could do it over agian i would go with the vector or the military edition xlander.

Responded on

oh and by the way if you do get the one with the leather straps dont get them wet that often it seems to deteriorate them even faster...

5 5

Excellent !!!!!!

I really like the excellent product, recommended to buy from you!! thanks again

5 5

Perfect for hunting

Bought this watch to replace a handheld GPS unit for competition shooting and hunting. Works great with no issues. Accurate to within a quarter of a minute when shooting over 600 yards.

3 5

Battery Life Problems

I have owned this watch for a couple of years. The first battery lasted me almost 1 year but since I replaced it it has been eating batteries and I have gone through at least 6 of them in 1 year. Not sure if there is a problem with the watch or the battery quality

Responded on

DON'T "LEAVE IT RUNNING" IN ANY MODE BUT NORMAL WATCH. THE MANUAL SPECIFIES, I.E., THE COMPASS MODE EATS BATTERY POWER.....

Can this watch track number of runs skiid...

Posted on

Can this watch track number of runs skiid and total vertical feet skiid in a day/week/or season?

Responded on

No,
You need the ore Altimeter for that one. This one has an altimeter, but is really used for navigation vice vertical count.

5 5

Review Title

Just received the xlander military edition as an early Christmas gift. The service from Backcountry was great and I primarily purchased from them because in researching this watch found out that they will take returns without any issue. Loved the watch as soon as I pulled it out of the box. Has a large instruction manual but the button use is rather intuitive and I really like the way the controls are set up. A few notes to pass along: for such a big honkin watch this thing is incredibly lightweight; I thought the numbers were illuminated all the time but not so - the numbers are yellow/green and reflect almost any ambient light but does not show up in the dark, however the backlight is more than adequate when used; probably the most comfortable watch I've ever put on my wrist; once on, it will definitely stay on, the bandkeeper is somewhat of a nuisance when trying to remove but while wearing the watch, the extra part of the band will not move around on you; the band is very comfortable and stylish and functional but rather thin as I was expecting it to be a bit thicker. Overall, I LOVE THIS WATCH!! It's everything I thought and more and I hope to get many many years of use.

5 5

A piece of Outdoor history

I have several Suunto's, and the X-Lander has been my first one. I have it since 10 years now, and believe me or not, despite brutal treatments such as several adventure races, swimming in salted water, biking under the burning sun, the heavy rain, or skiing with negative temp, I never had a single issue with it, excepting the battery that I have to change a little bit too often. The glass is virgin from any scratch and I still have the original leather wristband, 10 years after! It has lost it's softness, doesn't really look like brand new, but it tells the story of intense use. Nothing to complain about this watch excepting the temperature which is screwed by your own body temp.

4 5

More than a watch

Got this beauty as a wedding gift for a buddy. It was pretty easy to get setup during the plane ride to Vail; of course I landed before calibrating the altimeter. This sucker is pretty sizable no doubt to squeeze in the temp and pressure sensors, but it looks sharp enough to pull off with a suit...especially in the rockies. He was stoked to go from sea level to near 10k feet in Maui.
Call me foolish, but replacing the band once every year or two for a watch you can wear for outdoor or daily use doesn't seem that bad. Can't give it that fifth star since I don't own it, but I wish I did...

Responded on

the last time i used my X-Lander i was on the Kahiltna Glacier--i experienced the same problem that others have had to deal with, to-wit: a "broken band". Try fixing that when you are on a glacier at approximatey 16,000 feet. Personally, i will not purchase another Suungo unless i am convinced that the problem has been corrected. However, this weekend i will purchase another altimeter and hopefuuly will not experience similar problems in the future (my next summit attempt will be Mt. Shasta, California).
.

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